We are a team of individuals, operating in multiple countries, sourcing hair from women at a fair price. Currently, we source from .

Standard shipping takes 5-10 business days. Express shipping is available for 2-5 business days.

Yes, we ship to most countries worldwide. International shipping times vary by location.

We accept all major credit cards, Apple Pay, and Google Pay for your convenience.

Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout.

All our products come with a 60 day warranty covering manufacturing defects and malfunctions, ONLY if they have not been opened.

Orders can be modified or cancelled within 2 hours of placement. After that, please contact customer service.

We offer full returns & exchanges within 5 business days minus delivery fees, and a 10% restocking fee provided our seal is intact.

You can reach our customer service team via email at cs@remynewyork.com

Yes, we offer volume discounts for bulk orders. Please contact us for custom pricing on large quantities.

Absolutely. We use SSL encryption and follow industry best practices to protect your personal and payment information.

We refrain from assigning an arbitrary grade to our quality. Simply put, our quality is genuine virgin remy. No percentages, numbers or marketing gimmicks.

If you receive a damaged item, please contact us immediately with photos. We'll arrange a replacement or refund.

We regularly restock popular items. Sign up for restock notifications on product pages to be notified when items return.