Returns
We’re sad to see you go! If you’d like to make a return, please email us at returns@remynewyork.com with your order number and tracking information so we can assist you quickly.
For hygiene and policy reasons, we can only accept items that are unopened and returned within 30 business days of delivery.
To qualify for a return, your item must be in the same condition as when you received it: unopened, unworn, and unused, with all security seals, tags, and original packaging intact.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We’d love to help you find the right fit! To request an exchange, please email us at exchanges@remynewyork.com with your order number and tracking information.
For hygiene and policy reasons, we can only accept items that are unopened and exchanged within 15 business days of delivery.